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[Asia Economy Reporter Bu Aeri] Naver is conducting a pilot service in Jeonju City that uses AI-based 'Clova Care Call' to monitor adverse reactions in COVID-19 vaccine recipients.


Jeonju City is the first local government in the country to provide a service that monitors adverse reactions in vaccine recipients using AI technology.


Since March last year, Naver has developed the AI-based 'Clova Care Call Solution' for active monitoring of COVID-19 cases, the first among domestic companies, and has been providing it free of charge starting with Seongnam City, followed by Busan, Suwon, and Hwaseong City.


The pilot service also utilizes the 'Clova Care Call' technology. For Jeonju citizens who have received the COVID-19 vaccine, the AI-based Clova Care Call makes one call per day for three days from the vaccination date to check for any adverse reactions. If an adverse reaction is reported, quarantine officials conduct a secondary confirmation and intensive management.


Jeonju City plans to implement the Clova Care Call service on a pilot basis targeting seniors aged 75 and older in certain areas of the city, operating it throughout June and then expanding to other regions.


Kim Seung-su, Mayor of Jeonju, said, "Vaccination requires the full cooperation of all citizens, safe and swift administration by the government and medical staff, and a thorough response system throughout the community. Naver's AI technology will greatly help reduce the workload of COVID-19 response personnel and ensure smooth vaccination."



Jung Seok-geun, CEO of Naver Clova CIC, stated, "We will actively work to ensure that our advanced AI technology supports many medical professionals on the front lines of quarantine. In addition to managing infection spread, we will enhance Clova Care Call during the vaccination period so that medical staff can focus on their core duties, and we will expand cooperation with various local governments."


This content was produced with the assistance of AI translation services.

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