"Development of Security Solutions for Unmanned Convenience Stores" GS25 Signs Business Agreement with ADT Caps

Unmanned convenience store operated by GS25.

Unmanned Convenience Store Nighttime Sales Increase by 55.9% Year-on-Year
GS25 Signs Business Agreement with ADT Caps to Develop Security Solutions for Unmanned Convenience Stores
Real-time Store Owner Monitoring via CCTV and Dual Security with ADT Caps Control Center

[Asia Economy Reporter Yuri Kim] GS25 announced on the 26th that it will develop a security solution for unmanned convenience stores through a business agreement with ADT Caps.

As of the 25th, there are approximately 290 unmanned convenience stores, including always unmanned stores and nighttime unmanned stores, operated by GS Retail’s convenience store GS25. This is an increase of 110 stores compared to the previous year. Nighttime sales at stores operating unmanned during nighttime hours grew by 55.9% in this month (up to the 20th) compared to the same period last year. Stores that previously did not operate at night and switched to unmanned nighttime operation saw an average daily sales increase of 8.2%.

On the same day, GS25 and ADT Caps held a business agreement ceremony at GS Retail headquarters in Gangnam-gu, Seoul to develop a safe operation model for unmanned stores. Attended by GS Retail President Yoon Sung Cho and ADT Caps Business General Manager Yonghwan Lee, the agreement included active cooperation on ▲discovering and introducing security solutions for online and offline platforms with and without staff ▲developing hybrid solutions usable in future distribution platforms ▲developing new themes for mutual complementarity and collaboration between the two companies’ business areas.

The new GS25 unmanned convenience stores to be opened through this agreement will be equipped with security CCTV, access authentication and unmanned operation solutions, and digital signage. Dedicated security services for unmanned stores will also support dispatch security services, remote monitoring by control operators, and happy call dispatch services.

In cases where customers collapse, long-term loitering occurs inside the store, or safes/offices are opened, the system automatically detects these situations and conducts real-time store monitoring. Simultaneously, the ADT Caps integrated control center assesses emergencies and dispatches immediate response services.

GS25 plans to establish a domestic standard management system for unmanned operation stores through analysis of data from future unmanned convenience store openings and operations, and develop processes that will also assist in the operation of existing staffed stores.

Kim Juhyun, Team Leader of GS Retail FS Team, said, "We created a cooperative platform with ADT Caps to provide practical support to store owners facing difficulties in store operations due to COVID-19 and to offer customers safe shopping convenience 24 hours a day. We will provide an efficient store operation system at competitive costs."

This content was produced with the assistance of AI translation services.