Changwon City Introduces 'Robot System' for COVID-19 Tester Status Tracking... "Faster Screening Clinic Operations"

[Asia Economy Yeongnam Reporting Headquarters Reporter Park Saeyan] Changwon City in Gyeongnam is introducing RPA (Robotic Process Automation) to automate tasks in private companies and public institutions.

According to Changwon City on the 23rd, RPA is a system where robots automatically handle repetitive tasks that were previously done manually by people. Recently, it has been spreading mainly in private companies and public institutions to areas where task automation is easy.

The task for which the city introduced RPA this time is the input of COVID-19 testee status. It involves entering information on hundreds to thousands of COVID-19 diagnostic tests conducted daily at screening clinics.

To automate this task, the city analyzed the work procedures for about a month starting in March and established and is operating an automated work program at the Changwon Health Center.

As a result, the processing time for an average of 780 testees per day over the past two weeks decreased from 37.5 hours to 25 hours, a reduction of about one-third.

Im Seong-woon, the city’s Innovation Officer, said, "We expect that the introduction of RPA will improve not only employees’ job satisfaction but also work efficiency," adding, "We plan to promote digital innovation through RPA introduction beyond this task in the future."

This content was produced with the assistance of AI translation services.