"KT, First in Industry to Commercialize AI Monitoring for 'Remote Area Communication Disruption Resolved Within 5 Minutes'"

AI-Based Network Monitoring System Completes Alarm Surveillance Within 1 Minute and Fault Analysis Within 5 Minutes
Expected to Enhance Customer Convenience with Uninterrupted Internet Service for Remote Island and Mountain Areas

[Asia Economy Reporter Eunmo Koo] On the 16th, KT announced that it has commercialized ‘Dr. Loren MW,’ an AI-based wireless transmission network (Microwave·MW) control system, for the first time in the industry.

Based on KT’s AI network operation analysis technology ‘Dr. Loren,’ Dr. Loren MW is a system specialized for MW network control by additionally learning the climatic and geographical characteristics of island and mountainous areas.

Dr. Loren MW features real-time analysis of big data such as weather information and network performance through a specialized AI engine, identifying the root causes of network failures and suggesting corrective measures. When network failures occur in island and mountainous areas vulnerable to communication disruptions, it can quickly provide remote diagnosis, analysis results, and corrective measures.

Since October last year, ‘Dr. Loren MW’ has been applied to control systems in island and mountainous areas of Jeollado such as Gwangju, Mokpo, Gunsan, Yeosu, and Wando, improving the accuracy and efficiency of network failure responses. With the advancement of the AI engine, alarm monitoring time has been reduced to about one minute, one-tenth of the time before implementation. The time required for diagnosing and analyzing failure causes has also significantly decreased to five minutes.

KT plans to further enhance Dr. Loren MW as a remote failure response solution that minimizes communication failure recovery time even in unstable external environments. It will promptly detect communication failures during late nights, weekends, and severe weather when on-site visits are difficult, and systematically respond to customer requests by analyzing the feasibility of remote response in real time.

Jongsik Lee, head of KT Infrastructure Research Center, said, “KT will provide uninterrupted wired and wireless communication services in island and mountainous areas to eliminate technological gaps caused by geographical factors,” adding, “As a digital platform company, we will practice DX that makes the lives of more customers convenient and stable.”

This content was produced with the assistance of AI translation services.