Baemin Supports Restaurant Regular Customer Management... Malicious Reviews Temporarily Suspended from Posting

Woowa Brothers, Democratic Party Euljiro Committee, and National Franchise Association Hold 'Win-Win Agreement Ceremony'
Promoting Healthy Win-Win Cooperation Culture with Small Business Owners

On the 15th, at the Win-Win Agreement Ceremony held at the Democratic Party of Korea Leader's Office in the National Assembly by Woowa Brothers, the National Franchisee Council, and the Democratic Party's Euljiro Committee, (from left) Democratic Party lawmakers Lee Hak-young and Woo Won-shik, National Franchisee Council co-chair Ha Seung-jae, party leader Lee Nak-yeon, Woowa Brothers CEO Kim Beom-jun, Euljiro Committee Chair Jin Sung-jun, and lawmaker Lee Yong-woo are posing for a commemorative photo.

[Asia Economy Reporter Kim Cheol-hyun] Baedal Minjok is joining hands with the National Franchise Store Owners Association to foster a healthy culture of mutual cooperation with small business owners in the food service industry. Both parties agreed to form a mutual cooperation council to exchange opinions when discussions on significant issues are necessary.

Woowa Brothers, the operator of Baedal Minjok (hereafter Baemin), announced that on the 15th at 11 a.m., they held a mutual cooperation agreement ceremony with the Euljiro Committee of the Democratic Party of Korea and the National Franchise Store Owners Association (hereafter Jeongahyeop) at the Democratic Party’s representative office in the National Assembly. The ceremony was attended by Woowa Brothers CEO Kim Beom-jun, Jeongahyeop co-chair Ha Seung-jae, and Democratic Party Euljiro Committee members Woo Won-sik, Lee Hak-young, and Lee Yong-woo as witnesses who mediated the agreement. Also present were Democratic Party leader Lee Nak-yeon and Euljiro Committee chairman Jin Sung-jun.

Both parties shared the need to cultivate a sound culture of mutual cooperation between Baemin and small business owners in the food service industry using the platform, leading to this agreement. Through this agreement, they will establish a 'Mutual Cooperation Council' and continuously discuss all aspects of service usage.

First, Baemin will introduce a feature that allows small business owners to more easily access customer phone numbers with customer consent to help manage regular customers. Additionally, the number of past orders by customers will be displayed upon order receipt. Regarding reviews left by users, Baemin will minimize damage by temporarily withholding malicious reviews upon request from small business owners.

Baemin will also strive to resolve conflicts between franchise stores. To prevent disputes over business areas among franchise stores, if the franchise headquarters or franchise store groups obtain consent from the relevant franchise store and request Baemin, delivery zones will be set based on the franchise store’s business area. The cost-sharing ratio for promotions between franchise headquarters and franchise store owners will also be transparently disclosed.

Furthermore, Baemin and Jeongahyeop plan to jointly conduct various campaigns to promote the rights of small business owners and protect consumers. If any part of the agreement conflicts with or violates relevant laws, it will be revised through the Mutual Cooperation Council by mutual consent.

Kim Beom-jun, CEO of Woowa Brothers, said, "This agreement is meaningful in that it can provide practical help to small business owners through consultation with the National Franchise Store Owners Association," adding, "We will consider and develop various ways to provide assistance through the Mutual Cooperation Council going forward."

This content was produced with the assistance of AI translation services.