BBQ Introduces 'Visible ARS' Service for e-Coupon Order Reception
[Asia Economy Reporter Lim Hye-seon] Genesis BBQ, the largest chicken franchise in Korea, announced on the 8th that it will introduce a 'Visible ARS' service for easy e-coupon order reception.
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Previously, to use e-coupons (Gifticons) by methods other than ordering through the BBQ application (app), customers had to visit the store in person or confirm the e-coupon number by calling the call center or the store to place an order. The newly introduced 'Visible ARS' system sends a URL via text message when customers call the store, allowing them to directly enter the e-coupon number on their smartphone screen to place an order. This reduces errors and inconveniences that could occur during the traditional wired e-coupon usage process.
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