"Irooda Personal Information Leak... Data Must Be Disposed" Petition to the Blue House

[Asia Economy Reporter Buaeri] Users claiming personal information leakage related to the AI chatbot 'Iruda' have filed a petition on the Blue House National Petition Board.

On the 12th, a post titled "We demand Scatter Lab, which created the AI chatbot by unauthorized use and leakage of users' personal information, to discard the data and terminate the service" was uploaded on the Blue House National Petition Board.

Iruda is an AI with the personality of a 20-year-old female college student, launched by the startup Scatter Lab in December last year. Users can chat with Iruda as if exchanging messages with a friend. Although Iruda gained popularity with up to 750,000 users, controversies arose over discriminatory remarks against sexual minorities and people with disabilities, as well as suspicions of personal information leakage, leading to a temporary suspension of the service.

The petitioner claimed, "Scatter Lab commercialized the 'Iruda AI bot' by exporting data of 'Science of Love' users outside the platform without any notification or consent, and failed to properly mask personal information, resulting in privacy and personal information leakage of users."

Science of Love is an app where users input their KakaoTalk conversation data and pay a fee to analyze and show affection levels, etc. Scatter Lab developed Iruda using about 10 billion KakaoTalk conversations collected through Science of Love as data.

The petitioner added, "Despite demands to destroy users' data, Scatter Lab is avoiding responsibility and has taken no measures."

The petitioner also pointed out, "Scatter Lab continued to operate the Iruda AI bot knowing it would become a target of sexual harassment, and under the pretext of test analysis, trained it with private conversations submitted through Science of Love between users and their partners, making it a target of sexual harassment," calling it "mockery of consumers."

Scatter Lab has temporarily suspended the 'Iruda' service. In a statement released the day before, the company explained, "Specific personal information such as users' nicknames, names, and emails were already removed when using the data," and "All numeric information including phone numbers and addresses, as well as English characters that could be included in emails, were deleted, so no information that could identify individuals was leaked."

Meanwhile, users of 'Science of Love' are preparing a class-action lawsuit, raising suspicions of personal information leakage. The Personal Information Protection Commission plans to investigate the leakage of personal information related to Iruda.

This content was produced with the assistance of AI translation services.