Woori Bank Smartphone and Internet Banking Access Down... ATM Operational
"We will promptly restore normal operations as soon as possible"
[Asia Economy Reporter Hyunju Lee] Users are experiencing inconvenience as Woori Bank's smartphone banking service 'WooriWON Banking' and internet banking encountered errors on the 2nd.
According to Woori Bank, from around 5:40 PM on the same day, access to WooriWON Banking has been unavailable, making transfer transactions impossible.
Currently, when opening the WooriWON Banking application (app), a message stating "Failed to retrieve the information necessary to start the app" appears, and the app does not open.
From 5:40 PM on the same day, internet banking has also experienced errors, preventing transfer transactions. Automated teller machines (ATMs) are still operating normally.
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A Woori Bank official stated, "Mobile banking and internet banking are not functioning," adding, "We are investigating the cause and will do our best to restore normal service as soon as possible."
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