Errors Occur in Various Places from the First Day of 'KakaoTalk Jibang' Service (Comprehensive)
[Asia Economy Reporter Buaeri] Kakao launched the 'KakaoTalk Wallet' service on the 16th, allowing users to store and manage identification cards and other documents, but users experienced inconvenience due to errors from the first day.
According to Kakao, a menu to create a Kakao Wallet appeared in the KakaoTalk 'More Tab' that morning, but an error occurred preventing the wallet creation itself. When users clicked on 'Create a safe and convenient wallet,' an error message appeared.
Currently, wallet service creation has mostly been normalized. However, a new issue arose where users could not view the created wallets. Some users encountered an error message saying 'Unable to view' after issuing the wallet.
A Kakao representative explained, "The error occurred due to heavy traffic," adding, "Issuance has now been normalized, and the 'unable to view' issue is gradually being resolved."
The KakaoTalk Wallet is a service that allows users to store and manage IDs, certificates, and documents within KakaoTalk. Starting from January next year, it will sequentially include ▲QR Check-in, an electronic entry log ▲Mobile driver's license verification service ▲National technical certificates issued by the Human Resources Development Service of Korea.
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The KakaoTalk Wallet service is an ambitious project unveiled last month by Kakao co-CEOs Yeo Minsu and Cho Sooyong at the 'If Kakao 2020' press conference. At that time, Co-CEO Cho said, "We focused on the inconvenience of proving one's identity in daily life and came up with the concept of a 'digital ID,'" adding, "Eventually, I think KakaoTalk could completely replace physical wallets."
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