Suncheon-si Selected as an 'Excellent Institution' for This Year's Local Administrative Common Information System

Commendation from the Minister of the Interior and Safety for Proactive Civil Complaint Response through Big Data Analysis

[Asia Economy Honam Reporting Headquarters Reporter Lee Hyung-kwon] Suncheon City (Mayor Heo Seok) has been selected as an 'Excellent Institution in Operating the Local Administrative Common Information System' for this year, hosted by the Ministry of the Interior and Safety.

This year's commendation for contributions to the Local Administrative Common Information System is awarded to three local governments among 228 cities, counties, and districts nationwide and 17 metropolitan autonomous entities, who contributed to the stable operation and improvement of the common infrastructure system equipped with the provincial and Saeol administrative systems, which form the foundation of local e-government, and the national standard tasks. The Minister of the Interior and Safety's commendation is presented.

Suncheon City was highly evaluated not only for the stable operation of the Local Administrative Common Information System but also for preparing proactive response measures to civil complaints through big data analysis of consultation complaints and actively working to improve the quality of public data. It also led institutional improvements and service quality enhancement by encouraging active participation of the system user monitoring group and made efforts to discuss work-related issues and reflect user demands from the user's perspective.

In addition, to thoroughly prepare for the rapidly increasing cyber threats and disasters, the city conducted its own simulation training and inspections to establish a rapid recovery system. It also contributed to the prompt payment of emergency disaster relief funds by managing systematic status data such as applications, receptions, and appeals following the spread of COVID-19.

A Suncheon City official said, "It is significant that Suncheon City's high-level public service and administrative work processing capabilities have been recognized." He added, "We will do our best to operate the local administrative information system to satisfy citizens in the future."

This content was produced with the assistance of AI translation services.