Gwanak-gu Strengthens On-Tact Vulnerable Household Detection Linked with 'Citizen Chatdong + Together Welfare Talk'

Contributing to On-Tact Welfare Counseling and Crisis Household Detection Amid Prolonged COVID-19... Leading the Resolution of Welfare Blind Spots through Activation of 'Hamkkehayo Bokjitok' in Connection with Siminchattongi

[Asia Economy Reporter Park Jong-il] Gwanak-gu (Mayor Park Jun-hee), together with Citizen Chatdong-i, has strengthened on-tact welfare counseling and the discovery of vulnerable households through the linkage of 'Together Welfare Talk' to support households facing greater difficulties due to COVID-19.

Due to the prolonged COVID-19 pandemic and ongoing social distancing measures, face-to-face welfare services have been limited and social relationships among residents have shrunk, causing residents in blind spots who have not received timely welfare services to face emergency situations.

Accordingly, the district is promoting the activation of on-tact vulnerable household discovery by linking Citizen Chatdong-i, which operates around the Volunteer Center and Dong Volunteer Camps with 11,781 members, and 'Together Welfare Talk,' an on-tact welfare counseling and vulnerable household reporting channel.

'Together Welfare Talk' provides welfare information through real-time counseling when citizens request consultation from 9 a.m. to 6 p.m. on weekdays. If a vulnerable household is reported, the staff of the relevant Dong Community Service Center assesses the living conditions and connects customized services.

Since its operation began in January, 'Together Welfare Talk' has become a channel where residents can easily and comfortably consult welfare services and report vulnerable households. Currently, 1,022 people are using it as KakaoTalk Plus Friends.

The district plans to actively promote the registration and usage guidance of 'Together Welfare Talk' during various education sessions, meetings, and campaigns for Citizen Chatdong-i and residents to further expand the on-tact resident personal safety network.

Residents who want to join 'Together Welfare Talk' can run the KakaoTalk application, search for 'Together Welfare Talk,' add as a friend, and then use the service.

Park Jun-hee, Mayor of Gwanak-gu, said, "In the post-COVID era, when social relationships among residents are shrinking and non-face-to-face counseling is urgently needed, we will prepare various non-face-to-face services such as 'Together Welfare Talk' and do our best to create a Gwanak without welfare blind spots more thoroughly."

This content was produced with the assistance of AI translation services.