Hana Bank Wins Grand Prize in Mobile Web Information Service Category at Web Award Korea 2020

Awarded the Grand Prize in the Information Service Category for the New Non-Face-to-Face Account Opening Service Mobile Web Sector

[Asia Economy Reporter Kangwook Cho] Hana Bank announced on the 11th that its non-face-to-face account opening service won the grand prize in the information service category of the mobile web division at the 'Web Award Korea 2020' hosted by the Korea Internet Professionals Association, held at Lotte Tower on Olympic-ro, Seoul.

Web Award Korea 2020 is the most prestigious web evaluation awards ceremony in Korea, where a panel of over 4,000 domestic internet experts selects and awards the most innovative and excellent websites in the country each year.

Hana Bank's non-face-to-face account opening service, which won the grand prize in the information service category of the mobile web division, allows users to start banking transactions easily in just 3 minutes anytime and anywhere with only a smartphone and an ID card.

In August this year, the service was completely revamped with a UI/UX focused on user experience, and thanks to the convenience of being able to open accounts and use smartphone banking services without visiting a branch, the number of users increased by more than 40% compared to the previous year.

In particular, it received excellent evaluations for its innovative process configuration, including ▲ outstanding usability that allows anyone to easily use financial services non-face-to-face through user-centered content provision ▲ excellent simple UI composition that provides clear guidance on the user's journey during the registration process ▲ implementation of the best process completed by simply entering only essential core information ▲ application of a partnership platform modularization method considering external scalability.

Yeom Jeong-ho, Head of Hana Bank's Future Finance Group, said, "The non-face-to-face account opening service, which breaks the mold of traditional banking, will play a significant role in Hana Bank's transformation into a digital bank by linking with various products and services in the future," and added, "We will continue to do our best to provide the best customer-centered financial services."

This content was produced with the assistance of AI translation services.