Guro-gu Office Employee B Uses Administrative Phone 'GuroTalk' for Calls...

Dedicated App Developed to Protect Employee Personal Information... Personal Smartphones Act as Administrative Phones When App is Downloaded... "Employee Phone Numbers Kept Private, Providing Trust to Recipients"... Messenger Function Between Employees Also Available

[Asia Economy Reporter Jongil Park] “Smartphones transformed into portable administrative phones!”

Guro-gu (Mayor Lee Seong) has introduced the ‘Guro Talk (GURO Talk)’ service, which allows employees to use their smartphones as office administrative phones while on business trips, fieldwork, and other work sites.

On the 8th, Guro-gu announced, “To prevent any damage caused by the leakage of personal phone numbers, we have developed and are operating a dedicated app called ‘Guro Talk’ that enables employees to perform administrative phone functions on their smartphones.”

To this end, Guro-gu commissioned a professional company to develop the app over two months starting in April, and began pilot operation in June.

By downloading and running the dedicated app ‘Guro Talk’ on their smartphones, employees can make and receive calls using the district office’s administrative phone number. Employees do not have to disclose their personal phone numbers, ensuring personal information protection, and the administrative number is displayed to civil petitioners, creating a sense of trust. It also allows calls to be answered externally, enabling prompt handling of civil complaints.

Besides administrative phone functions, the ‘Guro Talk’ app also includes messenger and phone number search features among employees, facilitating communication within the staff.

A Guro-gu official said, “As a result of a recent satisfaction survey on the service conducted among district employees, 75% of the 259 respondents rated the ‘Guro Talk’ app as very useful,” adding, “We plan to conduct regular upgrades so that employees can use it without inconvenience.”

This content was produced with the assistance of AI translation services.