Samsung Life Insurance Introduces Electronic Signature System Using Customer Fingerprint Scanning

Electronic Signature Completed Using Only Tablet and Mobile Phone Photography

Samsung Life Insurance announced that starting from the 9th, it will introduce a fingerprint authentication electronic signature system, the first in the insurance industry, allowing consultants to capture customers' fingerprints using mobile phones or tablets to finalize contracts.

[Asia Economy Reporter Oh Hyung-gil] Samsung Life Insurance announced that starting from the 9th, it will introduce a fingerprint authentication electronic signature system that allows consultants to capture customers' fingerprints using their mobile phones or tablets to conclude contracts, the first of its kind in the insurance industry.

Until now, when the policyholder and the insured were different individuals, cumbersome procedures had to be followed to conclude insurance contracts via electronic signatures. After filling out the application form, a written consent form from the insured had to be submitted, and consultants had to photograph the consent form and submit it to the company.

Samsung Life Insurance began development with the Korea Financial Telecommunications & Clearings Institute in the first half of the year and established the fingerprint authentication electronic signature system. After filling out the application form, the consultant completes the verification process by capturing the insured's fingerprint.

The fingerprint authentication technology extracts the unique features of the customer's fingerprint on the consultant's smartphone (tablet) and encrypts it immediately upon capture. The encrypted fingerprint information is stored separately by Samsung Life Insurance and the Korea Financial Telecommunications & Clearings Institute to enhance security and reliability. Once the fingerprint data is transmitted, no information remains on the capturing device, eliminating concerns about data leakage.

As a result, the inconvenience of having to complete written consent forms and the risk of losing consent documents are expected to disappear. The contactless method, which allows simple fingerprint capture using smartphones without any additional devices, combines convenience and speed.

A Samsung Life Insurance official stated, "We plan to expand the use of biometric information not only for contract conclusion using fingerprint data but also for various future business processes and identity verification tasks."

This content was produced with the assistance of AI translation services.