Shinhan Bank Launches New Non-Face-to-Face Trust Service
Open New ELT and ETF via Shinhan SOL App Without Visiting Bank
Subscribe to 26 Trust Products with Lower Fees Compared to Branch
[Asia Economy Reporter Kangwook Cho] Shinhan Bank announced on the 20th that it will implement a new non-face-to-face trust service using video calls.
Through this service, resident customers aged 19 and over can easily subscribe via the mobile banking Shinhan SOL app. During this process, after reviewing the investment propensity analysis and product explanation materials, they can receive an additional product explanation through the video call function and then subscribe.
The available products for subscription include equity-linked trusts (ELT) and 26 types of exchange-traded funds (ETFs) such as index funds and those related to secondary batteries, bio, and healthcare. Subscription hours are from 9:00 AM to 4:30 PM on weekdays.
In particular, when subscribing to trust products through this service, customers can benefit from a trust fee that is 0.2 percentage points lower than the fee applied at branch counters for new products, thereby reducing commission costs.
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A Shinhan Bank official stated, "We will do our best to protect financial consumers by increasing accessibility to trust products for customers who find it difficult to visit branches and establishing a process that provides accurate explanations of products through video consultations."
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