College Admission Counseling? Ask the 'Kind Baek Kyung-ssi'

Pukyong National University Develops Online Admission Counseling Chatbot 'Baekgyeongi'
Ask Anything, Get Instant Answers 24/7

[Asia Economy Yeongnam Reporting Headquarters Reporter Kim Yong-woo] A friendly 'Chatbot system' that provides 24-hour online admission counseling has appeared at Pukyong National University.

As each university expands non-face-to-face admission counseling services ahead of next year's early admission, Pukyong National University has attracted attention in the university community by operating such a chatbot.

The Admissions Management Headquarters of Pukyong National University (Director Kim Dong-myung) completed the development of the 24-hour online early admission guidance chatbot system 'Baekgyeongi' and started providing the service from the 21st.

A chatbot is a 'chatting robot' program that can converse in everyday language through messengers and other platforms.

Applied to Pukyong National University, 'Baekgyeongi' allows examinees to access anytime via mobile devices or computers to ask questions and receive answers related to early admission.

It was developed to overcome the difficulty of face-to-face counseling due to COVID-19 and to consider examinees who feel burdened by video counseling that involves seeing faces online.

When you access 'Baekgyeongi' and enter a question in the input box, the program understands the intent of the question and provides recommended answers. It can answer basic questions such as early admission schedules and tuition fees, as well as specific inquiries.

For example, if you enter "What is the minimum CSAT requirement for the student record screening?" it presents the types of screening that have minimum CSAT score requirements, and if you select a specific screening, it provides detailed information about that screening.

In addition, it comes preloaded with nine menus including △early admission guidance △student record reflection methods △screening schedules and recruitment numbers △announcement of successful candidates and registration △application submission and precautions △department guidance △admission results and score calculator △admission materials and FAQ, allowing users to first check the core contents of the admission guidelines.

It contains introduction materials for all departments at Pukyong National University, helping users obtain information about departments of interest, check admission results by screening type for the 2019-2020 academic years, and even calculate their own GPA directly. 'Baekgyeongi' is installed on the Pukyong National University Admissions Headquarters website.

Kim Dong-myung, Director of the Admissions Headquarters at Pukyong National University, said, "I hope this system, which allows examinees who may be experiencing many difficulties due to COVID-19 to easily and quickly find the necessary information anytime, will be used effectively."

This content was produced with the assistance of AI translation services.