Jungjingong "Untact Customer Service"... 'Naeil Chaeum Gongje' Mobile App

Small and Medium Venture Business Corporation
Non-face-to-face Subscription Application, Maturity Refund Inquiry, Chatbot Consultation, etc.

[Asia Economy Reporter Kim Daeseop] The Small and Medium Business Corporation announced on the 14th that it is operating the Naeil Chaeum Deduction mobile application to provide services without time and location constraints and to enhance customer convenience.

Through the Naeil Chaeum Deduction mobile app, users can apply for subscriptions non-face-to-face (untact), check deduction contracts, change contract information, view deduction payment status, and check maturity refund amounts. Real-time consultations related to deduction projects are also available via chatbot.

Additionally, information on various support projects by the Small and Medium Business Corporation, such as policy fund loans, can be accessed. Success stories of small and medium ventures and monthly Enterprise Nation content are also available.

In particular, free educational content is provided to strengthen the capabilities of employees in small and medium ventures. Content is offered on topics such as financial education for young workers' asset formation, the 4th Industrial Revolution and smart factories, digital innovation, and information and communication technology (ICT). The scope and topics will be gradually expanded in the future.

The Small and Medium Business Corporation officially introduced the Naeil Chaeum Deduction mobile app in April to provide untact and digital-centered customer services. The app can be downloaded from Google Play and the App Store by searching for Small and Medium Business Corporation or Naeil Chaeum Deduction. To date, the app has been downloaded approximately 130,000 times.

Naeil Chaeum Deduction is a deduction where small and medium-sized business owners and key personnel jointly accumulate funds, which are paid as performance rewards to key personnel who have worked long-term according to the subscription period (5 years).

Kim Hyungsoo, Head of the Job Division at the Small and Medium Business Corporation, said, "We have introduced and are operating the mobile app service to communicate closely with Naeil Chaeum Deduction subscribers and effectively deliver information such as education and welfare services. The Small and Medium Business Corporation will continue to expand services for long-term employment and capability enhancement of small and medium venture workers and improve customer convenience through the mobile app."

This content was produced with the assistance of AI translation services.