Incheon Yeonsu-gu Installs Emergency Bell for Police Dispatch in Dong Administrative Welfare Center Civil Service Office

[Asia Economy Reporter Park Hyesook] Yeonsu-gu, Incheon has installed two-way communication emergency bells linked to the police station in the Civil Affairs and Passport Division at the district office and in the civil service offices of 14 dong administrative welfare centers to create a safe working environment for employees working on the front lines of civil service administration.

According to the district on the 29th, recently, there have been frequent cases of verbal abuse, assault, and disturbances by civil petitioners in the civil service offices, increasing the physical and mental harm to public officials working there.

Accordingly, the district established a police-linked emergency bell system in the Civil Affairs and Passport Division at the district office and the civil service offices of the dong administrative welfare centers, which are the front lines of public administration, to provide a safe working environment where employees can work with peace of mind.

When the emergency bell is pressed during a crisis, the signal is received by the 112 situation room, and police from the nearby precinct immediately respond. The district plans to conduct a joint mock drill with Yeonsu Police Station in August, simulating an emergency situation.

A Yeonsu-gu official stated, "This will help ensure the safety not only of employees but also of residents visiting the civil service offices," adding, "We will strive to alleviate the physical and psychological distress of civil service workers who perform emotional labor and create a safe working environment to provide better administrative services to district residents."

This content was produced with the assistance of AI translation services.