Yeongcheon-si Enhances 'Contactless Service' Utilizing Unmanned Civil Service Issuance Machines...

Yeongcheon City Unmanned Civil Service Issuance Machine (Photo by Yeongcheon City)

[Asia Economy Yeongnam Reporting Headquarters Reporter Lee Young-wook] Yeongcheon City, Gyeongsangbuk-do announced on the 14th that it is actively promoting the use of unmanned civil service issuance machines to prevent the spread of the novel coronavirus infection (COVID-19) and reduce public anxiety about using public institutions.

The city stated that the use of unmanned civil service issuance machines for non-face-to-face services has increased by about three times compared to the previous year due to COVID-19.

This is attributed to the increase in issuance of certificates required for practicing social distancing, proxy purchase of public masks, applications for disaster relief funds, and small business support projects.

The city operates 10 unmanned civil service issuance machines at 9 locations including City Hall, Geumho-eup, Dongbu-dong, the Tax Office, and Yeongcheon Station.

A total of 86 types of civil documents such as resident registration certificates, family relation certificates, land registers, agricultural support documents, national tax certificates, and educational certificates can be issued at prices 50% cheaper than visiting government offices directly.

In particular, the outdoor booth at City Hall operates 24 hours a day, year-round, allowing citizens to use it more conveniently.

Mayor Choi Ki-moon of Yeongcheon said, “I believe that civil administrative services will gradually shift to non-face-to-face systems after the COVID-19 situation,” and added, “We will continue to expand non-face-to-face administrative services by strategically placing unmanned civil service issuance machines to ensure the safety of citizens.”

This content was produced with the assistance of AI translation services.