Woori Bank Appoints 20 'Woori Fan Reporters' to Serve as Consumer Bridges
[Asia Economy Reporter Kim Hyo-jin] Woori Bank announced on the 29th that it held an appointment and launching ceremony at its headquarters in Jung-gu, Seoul, for 20 people selected as the first Woori Fan reporters, a customer panel of Woori Bank.
The Woori Fan reporters are a customer panel system through which Woori Bank can directly listen to customers' opinions to strengthen consumer protection capabilities, proposing ideas and suggestions regarding products, services, and financial policies.
Last month, Woori Bank received applications from about 300 people and selected 20 as Woori Fan reporters.
Until December this year, they will serve as a communication channel between Woori Bank and customers by participating in quarterly offline meetings, presenting ideas for consumer protection and damage prevention, and conducting bank service experiences and survey activities.
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Kwon Kwang-seok, CEO of Woori Bank, said, "Through various proposal activities, I ask you to play the role of a communication channel between the bank and customers so that Woori Bank can lead changes and innovations in finance, go beyond regaining customer trust, and strive to become the best bank."
Kwon Kwang-seok (center front row), President of Woori Bank, is taking a commemorative photo with participants at the launch ceremony of the 'Woori Fan Reporter 1st Generation' held at the headquarters in Jung-gu, Seoul on the 29th.
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