Shinhan Bank Provides 'First Transfer Alert' to All Customers for Voice Phishing Prevention

[Asia Economy Reporter Kim Hyo-jin] Shinhan Bank announced on the 22nd that it has introduced the 'First Transfer Notifier' service to prevent voice phishing damage and actively protect the assets of financial consumers.

When a customer transfers a certain amount from a Shinhan Bank account via the mobile application Shinhan SOL, internet banking, or ATM, the transfer transaction details are analyzed in real time. If it is confirmed to be the first transfer transaction, a voice phishing damage prevention alert is provided to the customer.

In cases of voice phishing damage, most victims transfer money to accounts with which they had no prior transactions, and at the time of transfer, they are often unaware of the damage and only recognize it after a certain amount of time has passed. With the introduction of the First Transfer Notifier service, real-time damage prevention alerts are provided, enabling quick response.

This service differs from existing notification services that focus on simple transaction alerts such as deposits and withdrawals. It is a specialized voice phishing damage prevention service for customer protection, provided to all Shinhan Bank users, and is expected to greatly contribute to preventing voice phishing damage together with the 'Anti-Phishing Platform' introduced by Shinhan Bank last April.

This content was produced with the assistance of AI translation services.