Korean Air and Asiana Extend Expiration of Year-End Mileage by One Year Due to 'COVID-19 Crisis'
Considering the COVID-19 Situation... One-Year Extension of Expiration for 2010 Accumulated Mileage Scheduled to Expire at Year-End
The departure hall of Terminal 1 at Incheon International Airport is quiet on the 29th, ahead of the golden holiday weekend.
Photo by Mun Ho-nam
[Asia Economy Reporter Yoo Je-hoon] Korean Air and Asiana Airlines announced on the 18th that they have decided to extend the validity period of mileage that was set to expire at the end of this year by one year, considering the COVID-19 pandemic.
According to this measure, both companies will extend the validity period of mileage accumulated from January 1, 2010, to December 31 of the same year, which was scheduled to expire at the end of this year, until 2021.
Previously, both airlines introduced a mileage validity system (10 years) starting in 2008. Accordingly, mileage accumulated before 2008 has been expiring sequentially every January 1 since 2019.
A Korean Air official stated, "Along with various measures to maintain customer benefits and the availability of many seats for reservation, it is a favorable time for those planning to travel after the COVID-19 situation stabilizes to easily book bonus tickets."
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Asiana Airlines also said, "We fully understand the difficulty customers face in using mileage due to the significant reduction in flight operations caused by COVID-19, and made this decision accordingly," adding, "We will do our best to increase flight operations as the situation improves to ensure there is no inconvenience in purchasing mileage tickets."
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