Kiwoom Securities System Error Again... Account Deposit and Withdrawal Frozen for 1 Hour
[Asia Economy Reporter Oh Ju-yeon] On the 12th, an error occurred in Kiwoom Securities' stock trading system causing a delay of about one hour in cash deposits and withdrawals from securities accounts.
From 9:05 AM to 10:15 AM that day, deposits and withdrawals were partially suspended on Kiwoom Securities' Home Trading System (HTS) and Mobile Trading System (MTS) for about an hour. Afterwards, the system was normalized and transactions were processed sequentially.
A Kiwoom Securities official explained, "The deposit processing was somewhat delayed because deposit demand surged all at once at the market opening."
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Due to the deposit and withdrawal delay error that day, customers experienced inconvenience. On Kiwoom Securities' customer bulletin board, complaints such as "Why is the transfer not working today of all days?" and "This is too much" were posted.
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