Lotte Employees Heading to the 'Daenamu Sup' (Bamboo Forest)

Lotte Shopping Expands Anonymous Bulletin Boards
High Response at Lotte Sup and Marttong
Exceeding Expectations in Solving Internal Issues

#I want to leave work, but I am just waiting for the computer to shut down. I hope a work atmosphere develops where there is no pressure from supervisors or HR about leaving on time.

Answer: According to the survey, most PCs are shut down within 10 minutes of the end of work hours, but some departments use their PCs until they are turned off. We plan to encourage employees to leave work on time. Department heads are asked to ensure that their team members leave work at the scheduled time, not just when their PCs shut down.

#Since the outbreak of the novel coronavirus (COVID-19), new work environments have been introduced. I thought only Lotte Holdings had implemented remote work once a week, but it has also been applied in our company. I hope this work culture expands and we become a company that works well autonomously.

Answer: This remote work initiative aims to enhance work efficiency by fostering a flexible work environment and changing work styles in the post-COVID era from a long-term perspective.

On the 5th, Lotte Shopping opened an anonymous bulletin board on the company intranet, bringing a fresh breeze to corporate culture change. After recognizing the need to strengthen non-face-to-face (untact) internal communication following COVID-19, Hwang Beom-seok, CEO of Lotte Department Store, proposed the idea, and Kang Hee-tae, Vice Chairman of Lotte Shopping, agreed, expanding it across all shopping affiliates.

Since the 11th of last month, Lotte Department Store has been operating an anonymous bulletin board called 'Lotte Sup' on the company intranet, where employees can freely communicate. Employees openly share their thoughts on various topics. The relevant departments respond to inquiries and suggestions, communicating with employees and gathering opinions. If a post receives more than 50 views, the related department must provide an official response. This system is similar to the 'National Petition' operated by the Blue House.

Although it has been less than a month since its launch, hundreds of posts have been uploaded. Employees express a wide range of opinions, from minor requests like installing vending machines to internal issues, work proposals, system improvements, and welfare complaints. It is also known to play a greater-than-expected role in solving internal problems. Due to the high response from Lotte Department Store employees, Lotte Mart also launched the 'Mart Tong (通)' bulletin board on the 29th of last month.

As sensitive information has been leaked through platforms like 'Blind,' where office workers vent their frustrations, major domestic companies are rushing to create and encourage internal anonymous bulletin boards. This is also a measure to transparently manage various internal issues. If false or exaggerated information spreads externally, it often negatively affects the company's image. A Lotte Shopping official said, "Through the process of asking and answering about various internal and external issues, we can deliver accurate information to employees, which has been well received internally," adding, "We expect that anonymity will naturally transform the rigid hierarchical organizational culture into a more horizontal relationship."

This content was produced with the assistance of AI translation services.