Jeong Byeong-seon Vice Minister: "Government Civil Service Call Center Should Also Work from Home"
[Asia Economy Reporter Junho Hwang] Jeong Byeong-seon, the 1st Vice Minister of the Ministry of Science and ICT, visited the Ministry of Science and ICT Civil Service Office within the Gwacheon Government Civil Service Call Center on the 20th to inspect quarantine measures for COVID-19 infection prevention and to encourage the 27 civil service consultation specialists.
The Ministry of Science and ICT Civil Service Office handles 140,000 civil service cases annually. Through the main phone number (1335), it processes about 450 phone inquiries daily on average.
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Vice Minister Jeong said, "Check the safety measures and working environment of the call center, and since call centers can be relatively vulnerable in responding to infectious diseases, please make special efforts for preventive management," adding, "Please review the utilization of telecommuting."
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