Jeju Air Launches 'Safe Guarantee' Campaign with No Cancellation Penalties or Change Fees

[Asia Economy Reporter Yu Je-hoon] Jeju Air announced on the 20th that it will conduct a ticket安心guarantee campaign that does not charge cancellation penalties or change fees for all tickets departing by October 25.

To receive tickets without cancellation penalties and change fees, purchases and ticketing must be completed on the Jeju Air website or mobile by April 17.

For international tickets, if the departure date is by October 25, schedule or route changes can be made without additional fees if circumstances arise. However, cancellation penalties are waived only for tickets with departure dates by June 30. Cancellation penalties and change fees cannot be combined. For domestic tickets, penalties are waived only if the departure date is by July 31.

A Jeju Air official explained, "If passengers do not arrive at the airport by the flight departure cutoff time, cancellation penalties and no-show penalties will be charged, and change fees will be collected for itinerary changes," adding, "Also, when changing schedules or routes, any fare difference from the originally purchased fare must be paid additionally, so caution is needed."

This content was produced with the assistance of AI translation services.