Jin Air Adds Flight Confirmation and E-Ticket Verification Features to Chatbot Service
[Asia Economy Reporter Yu Je-hoon] Jin Air announced on the 17th that it has added the functions of sending flight operation confirmation documents and re-sending e-tickets to its chatbot service Jaid to enhance customer convenience.
With this new feature, Jin Air passengers can easily receive flight operation confirmation documents through Jaid, and by simply entering basic information, they can check their e-tickets and send them via email if needed.
The flight operation confirmation document contains information about irregular flight operations and is one of the certificates frequently requested by passengers in cases of delays or cancellations. In particular, Jin Air expects that this service update will reduce customer inconvenience amid increased inquiries due to large-scale cancellations caused by the novel coronavirus disease (COVID-19).
Hot Picks Today
Taking Annual Leave and Adding "Strike" to Profiles, "It Feels Like Samsung Has Collapsed"... Unsettled Internal Atmosphere
- There Is a Distinct Age When Physical Abilities Decline Rapidly... From What Age Do Strength and Endurance Drop?
- "One Comment Could Lead to a Report": 86% of Elementary Teachers Feel Anxious; Half Consider Resignation or Career Change
- "After Vowing to Become No. 1 Globally, Sudden Policy Brake Puts Companies’ Massive Investments at Risk"
- On Teacher's Day, a Student's Gifted Cake Had to Be Cut into 32 Pieces... Why?
Jin Air stated, "We implemented this update to allow relatively simple inquiries to be easily resolved through the chatbot," and added, "We will continue to improve our services to enhance customer convenience."
© The Asia Business Daily(www.asiae.co.kr). All rights reserved.
