Gwangju Urban Corporation Introduces Citizen-Participatory "Safety Reporting System"

Photo Submission of Facility Hazards
Strengthening On-Site Response with the "2-48-7 System"

Gwangju Urban Corporation is establishing an "On-Site Safety Reporting System" that allows citizens and site workers to directly report hazards.

On May 12, Gwangju Urban Corporation announced that it will conduct a pilot operation of the On-Site Safety Reporting System within the corporation's website during the second quarter of this year.

This safety reporting system has been introduced to move away from the traditional internal-focused inspection method and instead establish a safety reporting framework in which citizens and site workers can participate directly. The system targets various hazards discovered in buildings and facilities managed by the corporation.

Gwangju Urban Corporation.

Gwangju Urban Corporation has created a dedicated bulletin board within its main website without incurring additional costs. The system supports both PC and mobile environments, enabling users to take photos of hazards on-site with their smartphones and upload them immediately.

A mobile carrier identification process has also been implemented. Reported data will be managed in an integrated manner and used for analyzing seasonal vulnerabilities, such as during the thaw and rainy seasons, as well as for pre-emptive inspection activities.

After a report is submitted, the corporation will assign a person in charge within two days, conduct an on-site inspection within 48 hours, and notify the result within seven days. This so-called "2-48-7 system" will be implemented to manage the process.

If a case poses a risk of a major accident or requires an urgent response, the Emergency Safety Inspection Team—comprising disaster safety office staff and on-site managers—will be dispatched to the site to carry out safety measures such as facility closures or suspending use.

Kim Seungnam, President of Gwangju Urban Corporation, said, "Safety is a non-negotiable top priority. Through the safety reporting system, which is open to all citizens, we will prevent major accidents and build a safer urban infrastructure."

This content was produced with the assistance of AI translation services.