LG Uplus Surpasses 2 Million Free USIM Replacements and Updates

LG Uplus announced on May 18 that the cumulative number of free USIM replacements and updates has surpassed 2 million cases.

LG Uplus logo. Courtesy of LG Uplus

Since April 13, LG Uplus has been offering free USIM replacements and updates to strengthen security, following the partial inclusion of actual phone numbers in the International Mobile Subscriber Identity (IMSI) used for subscriber identification.

This month, LG Uplus also notified all customers about the IMSI system transition and the ongoing USIM updates and free replacements through their monthly billing statements. For customers who have not yet completed the update, a banner within the U+one app encourages them to perform the update online conveniently.

Starting May 15, LG Uplus has expanded its channels so that customers using budget phones (MVNOs) can also visit LG Uplus directly operated stores and authorized dealers nationwide to update or replace their USIMs for free. Additionally, the company is reviewing further measures to provide guidance to digitally vulnerable groups who may have difficulty accessing online information.

Jae Won Lee, Head of Consumer Business at LG Uplus, stated, "We will continue to strengthen our communication so that customers can easily understand and participate in these updates."

This content was produced with the assistance of AI translation services.