KB Kookmin Bank Revamps Non-Face-to-Face Retirement Pension Service: "Easier and Faster"

“Customer-Centric” Approach to Enhance User Convenience
Retirement Pension UI/UX Improvements Within KB Star Banking

KB Kookmin Bank announced on April 24 that it has revamped its non-face-to-face retirement pension product trading service within the KB Star Banking app, creating an environment where customers can manage their pensions more easily and quickly.

This update was carried out with a focus on “customers.” On the KB Star Banking retirement pension home screen, users can now more easily view all their holdings at a glance and process additional purchases and sales in one step, thereby improving transaction convenience.

In addition, by linking with KG Zeroin, a fund evaluation and consulting specialist company, the bank now provides a feature to check real-time ETF prices, supporting investment decisions based on up-to-date market information.

The transaction step guidance feature has also been upgraded. The product purchase and sale process is now shown step-by-step, allowing customers to check the current progress, and “one-line notifications” tailored to each account provide essential information as needed.

Furthermore, the trading environment for investment products such as ETFs has been improved so that customers can quickly check their asset status and make investment decisions more swiftly and efficiently.

KB Kookmin Bank plans to further strengthen customized asset management features and continuously enhance non-face-to-face investment convenience through a second update in the first half of the year, following this first revamp.

This content was produced with the assistance of AI translation services.