Dedicated Air Conditioner Installation Team Operates Until August
Minimizing Customer Wait Times

Samsung Electronics, in collaboration with Samsung Electronics Logitech, will operate a dedicated air conditioner installation team consisting of 4,800 members from April 23 to August, ahead of the upcoming heatwave.


With the onset of hot weather arriving earlier and the demand for cooling increasing, the company aims to provide fast and reliable air conditioner installation services at the time customers desire.

Samsung Electronics' dedicated air conditioner installation team provides air conditioner installation services. Samsung Electronics

Samsung Electronics' dedicated air conditioner installation team provides air conditioner installation services. Samsung Electronics

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Samsung Electronics plans to enhance the capabilities of its installation engineers through the peak summer season when installation demand surges, in order to minimize customer wait times.


In addition, the company has conducted systematic training for the dedicated team to improve installation quality, covering topics such as setting key air conditioner functions, practicing SmartThings integration, and configuring mobile devices including Wi-Fi and router connections.


Samsung Electronics also operates the 'AI Subscription Club,' which offers services such as comprehensive inspection and care, professional cleaning, free repair service, and reinstallation service, so that customers can use their air conditioners in optimal condition for an extended period.


The company is also launching a product that, through the 'Samsung Interior Fit Kit,' enables the installation of a system air conditioner in just one day in apartment buildings or houses, without the need for ceiling construction work.


A representative of Samsung Electronics Logitech stated, "We have strengthened both our workforce and operational efficiency to proactively respond to the increasing installation demand due to the early heatwave," adding, "We will continue to enhance the quality of our installation services so that customers can use their air conditioners at their desired time without inconvenience."



Meanwhile, Samsung Electronics released the 2026 'Bespoke AI WindFree Combo Gallery Pro' and 'Bespoke AI WindFree Combo Pro Wall-Mounted' models last February, which provide personalized cooling based on upgraded artificial intelligence (AI) technology.


This content was produced with the assistance of AI translation services.

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