Severance Hospital Introduces "Mobile Receipt" Service

Expected to Replace 9.7 Million Paper Receipts Annually
Reducing Carbon Emissions... Leading ESG Management in the Hospital Sector

Severance Hospital announced on December 8 that it has officially introduced the 'Mobile Receipt Service,' enhancing patient information protection and improving convenience.

Usage of the 'Mobile Receipt Service' introduced by Severance Hospital. Severance Hospital

The Mobile Receipt Service sends receipts in real time via Kakao Notification Talk after payment for medical treatment. Patients can instantly view and save their medical records through electronic receipts without having to wait for paper receipts. This minimizes the risk of personal information leakage due to the loss of paper receipts, thereby ensuring a high level of security. The Mobile Receipt Service was jointly planned by Severance Hospital's Outpatient Administration Team and Information Services Team, with development participation from the healthcare platform company Lemon Healthcare and others.

The integration between the Hospital Information System (HIS) and external platforms was implemented in compliance with relevant regulations, including the Medical Service Act, the Personal Information Protection Act, and information security standards. All receipt transmissions are based on patients' prior consent. Severance Hospital expects that the introduction of the Mobile Receipt Service will not only enhance patient convenience and strengthen information security, but also improve work efficiency and contribute to environmental protection. By streamlining administrative processes previously handled at payment counters and replacing approximately 9.7 million paper receipts annually, the hospital anticipates a reduction of about 5 tons of carbon dioxide emissions.

Lee Kangyoung, President of Severance Hospital, stated, "The introduction of the Mobile Receipt Service is a meaningful change that enhances patient convenience while fully implementing information protection," adding, "We will continue to apply safe and efficient digital healthcare services throughout the entire process, from treatment and payment to post-care management."

Meanwhile, starting with the Mobile Receipt Service, Severance Hospital plans to gradually expand its digital administrative infrastructure to include: ▲ Mobile payment services after medical consultations ▲ An integrated system for electronic prescriptions and mobile invoices ▲ Advanced AI-based payment and insurance claim services ▲ The establishment of patient experience-based, customized digital administrative processes.

This content was produced with the assistance of AI translation services.