KB Kookmin Bank and LG Uplus Join Forces to Prevent Voice Phishing

On the 26th, Hong Beomsik, CEO of LG Uplus (right), and Lee Hwanju, President of KB Kookmin Bank (left), who attended the business agreement ceremony held at the new building of KB Kookmin Bank in Yeouido, Seoul, are taking a commemorative photo. Photo by KB Kookmin Bank

KB Kookmin Bank announced on the 27th that it has signed a memorandum of understanding (MOU) with LG Uplus to prevent voice phishing and will establish a prevention system based on artificial intelligence (AI) technology.

The business agreement ceremony, held the previous day at the new building of KB Kookmin Bank in Yeongdeungpo-gu, Seoul, was attended by Hong Beomsik, CEO of LG Uplus, Lee Hwanju, President of KB Kookmin Bank, and other related officials.

Through this agreement, KB Kookmin Bank will analyze financial data such as transaction patterns, account behavior data, and channel usage history to precisely identify high-risk transaction types and abnormal signs. LG Uplus will select data based on telecommunication characteristics frequently exploited in voice phishing, including the real-time voice phishing detection feature of its AI calling app 'ixi-O,' the presence of malicious app installations, and access to dangerous URLs. By combining these analytical capabilities, the two companies plan to establish an advanced joint response system that provides real-time warnings and additional authentication procedures during transfers or authentication processes linked to high-risk calls.

They also plan to systematically analyze detailed data on changes in voice phishing tactics and victim characteristics to prepare statistics and analytical materials to be shared with financial authorities and investigative agencies. In addition, as an MVNO (mobile virtual network operator), KB Kookmin Bank will offer LG Uplus's AI-based voice phishing detection service, ixi-O, as a partnership service to customers within the year.

A KB Kookmin Bank official stated, "This agreement is a meaningful collaboration to more precisely detect and block voice phishing by combining financial and telecommunications data," adding, "We will continue to build a more systematic and secure financial ecosystem through close cooperation, doing our utmost to protect the valuable assets of the public."

This content was produced with the assistance of AI translation services.