Seongnam City Launches Integrated Delinquency Notification Text Service Featuring Official Logo and Safety Mark

Introduction of Next-Generation Messaging Service
Significantly Enhanced Reliability and Security

Seongnam City (Mayor Shin Sangjin) announced on November 25 that it has further enhanced the reliability and security of its integrated delinquency notification text service by introducing the next-generation messaging service, RCS (Rich Communication Service), starting this month.

Seongnam City Provides Integrated Delinquency Notification Text Service with Safety Mark Applied. Photo by Seongnam City

Seongnam City was the first in the country to introduce and operate an integrated delinquency notification mobile text service in 2018. For elderly residents, corporations, and users of certain devices who have difficulty receiving text messages, paper notifications have also been sent in parallel. The newly introduced RCS is a service equipped with security features that allow recipients to verify that the sender is a local government or public institution, offering greater safety and reliability compared to traditional SMS and LMS.

Texts sent via RCS display Seongnam City's official logo and a shield-shaped safety mark that is granted only to certified institutions, enabling citizens to immediately confirm that the sender is Seongnam City. Additionally, instead of the previous method of clicking a URL, a "View Notification" button is now provided, allowing recipients to access the notification more safely and intuitively.

Meanwhile, Seongnam City's integrated delinquency notification service is linked to an integrated call center, providing one-stop support for various inquiries, including checking delinquency records and guidance on payment methods.

A Seongnam City official stated, "We expect that citizens will be able to receive the integrated delinquency notification texts sent by the city with greater trust and security, which will also help reduce delinquent amounts," adding, "We will continue to strengthen smart delinquency management services that enhance convenience and trust for our citizens."

This content was produced with the assistance of AI translation services.