Ace Bed Ranks First in Bed Category of Korea Satisfaction-Quality Index for 20 Consecutive Years

"A Record of Trust Built with Customers"

On October 28, Ace Bed announced that it had ranked first in the bed category for the 20th consecutive year in the 2025 Korea Satisfaction-Quality Index (KS-QEI) survey.

The Korea Satisfaction-Quality Index is a quality evaluation model jointly developed by the Korean Standards Association and the Korean Society for Quality Management. It comprehensively assesses product quality and customer satisfaction based on the experiences of actual users and expert evaluations.

Ace Bed Flora (FLORA). Ace Bed

Since becoming the first in the industry to introduce product standardization and quality management systems in the late 1970s, Ace Bed has acquired KS product certification, the JIS mark, and ISO9001 quality management system certification.

The Ace Bed Engineering Research Institute, established in 1992, also became the first in the domestic bed industry to be recognized as an internationally accredited testing laboratory (KOLAS) by the National Institute of Technology and Standards in 2006. In 2022, it was recognized as the top testing institution in the field of dynamics by the German DRRR, and in 2024, it received the same recognition in the field of chemistry from the Netherlands-based IIS.

The research institute operates a radon measurement room and a chemical laboratory to thoroughly manage product safety. Radon levels are precisely measured on both the upper and lower surfaces of mattresses using equipment approved by the Ministry of Environment, and all products are maintained at levels below the standard set by the Korean Standards Association (37Bq/m³). Formaldehyde is also tested using the same methods as specialized institutions.

Recently, the company has been expanding experience-based services to strengthen its brand experience. The premium experiential store, Ace Square, features various themed experience zones and showrooms, where professional managers offer customized curation based on customers' sleep habits and preferences. The company also operates the "Mobile Sleep Engineering Lab" service, in which vehicles equipped with advanced measurement devices visit customers to recommend the most suitable mattress.

An Ace Bed representative stated, "Ranking first in the Korea Satisfaction-Quality Index for 20 consecutive years is the result of our philosophy of 'making nothing but the best,' and a record of trust built together with our customers. We will continue to pursue technological innovation and quality research to uphold the value that 'a bed is science.'"

This content was produced with the assistance of AI translation services.