Namyangju City to Shorten Building Permit Processing Period... Realizing "Rapid and Transparent Architectural Administration"

KakaoTalk and Text Notification Service for Civil Petitions

On October 13, Namyangju City in Gyeonggi Province (Mayor Joo Kwangdeok) announced that it will focus on introducing a "KakaoTalk and Text Notification Service" along with shortening the processing period for building permits, in order to provide rapid and transparent architectural administration that citizens can directly experience.

Namyangju City will focus on introducing a "KakaoTalk text notification service" along with shortening the processing period for building permits to provide rapid and transparent architectural administration that citizens can directly experience. Provided by Namyangju City

Building permits are a key administrative service directly linked to the exercise of citizens' property rights, and processing delays can lead to inconveniences in daily life and increased economic burdens. In response, the city plans to implement comprehensive improvement measures, such as streamlining consultation procedures, reducing the period for supplementary document submission, and strengthening the expertise of officials in charge, to accelerate permit processing and enhance citizen satisfaction.

The core of these improvements is the introduction of the "National Secretary Notification Talk Service." From the application stage for building permits, citizens will be able to check every step in real time via KakaoTalk or text message, including application receipt, assignment of a person in charge, requests for supplementary documents, processing progress, and issuance of certificates. Applicants can conveniently monitor the status of their permit without having to visit city hall or make phone inquiries.

Additionally, the city will work with architectural design offices to reduce repeated submissions of supplementary documents and will enhance overall administrative efficiency by improving official training and consultation procedures. Through these efforts, Namyangju City aims to realize a faster "one-stop building permit service" compared to other local governments.

Mayor Joo Kwangdeok of Namyangju City stated, "The introduction of this service focuses on service innovation that citizens can truly feel," adding, "By resolving inconveniences through text notifications and providing rapid and transparent architectural administration, we will create an environment where both citizens and those involved in construction can feel secure."

This content was produced with the assistance of AI translation services.