Gwangju Songjeong Station Installs Convenience Facilities for the Hearing Impaired Inside the Station

Korea Railroad Corporation Gwangju Songjeong Station has installed telecoil zones to provide convenience for the hearing impaired at priority service counters for the mobility disadvantaged, unmanned ticket vending machines, and customer waiting rooms on the platforms within the station. An agreement was also signed with the Korea Association of the Hearing Impaired. Provided by Korail Gwangju Headquarters

Korea Railroad Corporation (Korail) announced on October 1 that Gwangju Songjeong Station has installed telecoil zones to provide convenience for the hearing impaired at priority service counters for the mobility disadvantaged, unmanned ticket vending machines, and customer waiting rooms on the platforms within the station. The station began operating these facilities through an agreement with the Korea Association of the Hearing Impaired.

This agreement ceremony was organized to enhance the safety and convenience of the mobility disadvantaged, including the hearing impaired, and to create a station environment that is friendly to the mobility disadvantaged by expanding auxiliary devices and convenience facilities.

The telecoil zone is an auxiliary device that utilizes the telecoil function to link with hearing aids, reduce surrounding noise, and deliver announcements more clearly. This helps hearing-impaired customers use station facilities more safely and conveniently.

Kim Jinok, head of Gwangju Songjeong Station, stated, "We will continue to improve convenience facilities so that hearing-impaired customers visiting Gwangju Songjeong Station can use the station facilities without inconvenience."

Kwon Jaehyun, Deputy Secretary General of the Korea Association of the Hearing Impaired, said, "The installation of telecoil zones at Gwangju Songjeong Station, the gateway to Gwangju, is a meaningful first step in substantially guaranteeing the right to mobility and safety for the hearing impaired. We hope this case will be expanded to major stations nationwide."

This content was produced with the assistance of AI translation services.