Hwasun Chonnam National University Hospital Holds "Safe Communication" Training for All Staff

Health Manager Minjung Kang is giving a lecture at the communication skills enhancement training organized by the Safety Management Team of the General Affairs Department at Hwasun Chonnam National University Hospital. Photo by Hwasun Chonnam National University Hospital

Hwasun Chonnam National University Hospital announced on May 26 that it recently held a communication skills enhancement training for its staff at the main auditorium of the hospital's Future Medical Innovation Center.

This training was organized by the Safety Management Team of the General Affairs Department and consisted of lectures focused on practical approaches to preventing conflicts within the organization, preventing workplace harassment, and fostering a safe and healthy workplace culture.

The lectures included "Understanding the Workplace Harassment Prevention System" by General Affairs Team Leader Changyoung Jung, and "Safe Communication" by Health Manager and Emotion Coaching Specialist Minjung Kang.

Team Leader Changyoung Jung explained the main points and criteria of the Workplace Harassment Prevention Act, which was introduced in 2019, through his lecture "Understanding the Workplace Harassment Prevention System."

Jung presented specific cases of workplace harassment through actual court rulings and emphasized, "Understanding and raising awareness about workplace harassment, as well as fostering relationships and communication, are crucial for a healthy hospital organizational culture."

Health Manager Minjung Kang explained the psychological mechanisms behind conflicts that arise during conversations and distorted communication patterns through her lecture "Understanding Words," helping participants recognize the repetition of negative communication patterns that undermine self-esteem.

She also introduced communication techniques that promote healthy relationships and effective ways to give compliments, based on Dale Carnegie's theory of human relations and Maslow's hierarchy of needs, sharing communication strategies that can be applied in daily life.

Kang stated, "Communication is the strongest safeguard that supports an organization," and added, "I hope that the staff of Hwasun Chonnam National University Hospital will become employees who can achieve organizational performance through conversations that are free from harm and foster mutual understanding."

In addition to this training, Hwasun Chonnam National University Hospital is also planning regular mental health education and workplace stress prevention programs in cooperation with the Hwasun Mental Health Welfare Center.

This content was produced with the assistance of AI translation services.