Daejeon City Council Improves Online Civil Complaint Submission Portal

"New 'Civil Complaint Submission' Window Added to Main Homepage"

Daejeon City Council

The Daejeon City Council announced that, as part of its innovation initiatives, it has improved its online complaint submission portal to ensure that citizens experience no inconvenience when submitting civil complaints.

The council has added a "Civil Complaint Submission" window to the main page of its website, both on desktop and mobile, so that citizens no longer have to search for the submission portal.

The council also plans to expand year-round promotion via social networking services (SNS), so that citizens will always think of the Daejeon City Council whenever they experience inconvenience.

Chairman Cho Wonhui stated, "As a representative body of the citizens, the Daejeon City Council strives to receive and address reports of inconvenience from citizens," adding, "We will do our utmost to communicate with citizens and resolve inconveniences in order to create a better living environment."

Meanwhile, during the first quarter of this year, a total of 14 civil complaints were submitted to the Daejeon City Council, including requests for additional crosswalks, improvements in the management and operation of the agricultural and fisheries wholesale market, and issues regarding the use of riverside embankments.

This content was produced with the assistance of AI translation services.