ChannelTalk Officially Launches 'Find an Expert' Service
Additional Revenue Generation Possible Through CX Consulting
Channel Corporation, which operates Channel Talk, announced on the 3rd that it has officially launched the 'Find a Channel Talk Expert' system to help customers smoothly adopt Channel Talk and increase its utilization.
The Find a Channel Talk Expert system is a program where Channel Corporation's officially certified Channel Talk CX experts provide customized consulting to companies wishing to adopt Channel Talk and assist in building an optimized customer consultation system.
Channel Corporation announced on the 3rd that it has officially launched the 'Channel Talk Expert Finder' system. Channel Corporation
View original imageThis was introduced to strengthen tailored support for customers as new features such as the artificial intelligence (AI) agent 'Alp', the no-code consultation management tool 'Workflow', and interactive voice response (IVR) have been successively released on Channel Talk recently.
Companies seeking expert support can apply for consultation through the 'Find an Expert' menu on the Channel Talk website.
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Choi Siwon, CEO of Channel Corporation, stated, "We will expand a co-growth model where Channel Talk clients and professionals collaborate to innovate customer experience."
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