99% of Users Praise This Gangnam-gu Service for 'Improving Quality of Life'...

Laundry and Storage Services for Vulnerable Groups
Life-Centered Policies Continue This Year

Gangnam-gu, Seoul (District Mayor Jo Seong-myeong) announced on the 28th that it will provide laundry and delivery services to 135 households and storage services to 30 households targeting vulnerable groups such as basic livelihood security recipients and lower-income families.

Since last year, the district has been the first in the nation to regularly support laundry and storage services to help vulnerable groups who find it difficult to secure space for laundry or storage due to poor living conditions. This year, users of laundry and storage services will be recruited through the welfare departments of local community service centers in their residential areas.

The laundry support project, designed to assist vulnerable groups who do not have laundry facilities at home or have difficulty doing laundry alone due to physical discomfort, collects laundry items that are hard to handle at home such as everyday clothes, sneakers, and blankets, washes them, and delivers them back to their homes. To allow residents to apply for the service at their preferred time, a mobile app is used, and the project is operated in cooperation with local laundromats to promote mutual growth with small local businesses.

Selected service recipients can use laundry services worth approximately 60,000 KRW per month. They can specify the desired laundry pickup date via the app, place laundry in the collection bag, and the company will collect, process, and deliver it back to their home. For seniors or those unfamiliar with the app, they can contact the customer center (1833-5101) to book their preferred schedule.

The storage service, which safely stores items that are not used seasonally or are bulky and difficult to store, is a project for residents living in cramped places such as goshiwons. To make residential spaces more comfortable and efficient, the district collaborates with specialized storage companies to allow users to swap or add items during the storage period.

Storage service recipients can use the service for up to 10 months. They apply for the number of items to be stored in box units via the app, specify the pickup date, and place their items in storage boxes provided by the company in front of their home. The same applies for pickup requests, and those who have difficulty using the app can call the customer center (1522-1237).

Meanwhile, despite being first implemented last year, the satisfaction level of Gangnam-gu’s laundry and storage service users was found to be high. Among laundry service users, 99% responded that “the quality of daily life improved after using the service,” and 91% evaluated that they were “satisfied with the service.” For the storage service, 92% said their “daily life improved,” and 84% were satisfied with the service.

District Mayor Jo Seong-myeong stated, “We will continue to operate the laundry and storage services, which showed high satisfaction last year, to improve the living environment of vulnerable residents,” and added, “We will discover life-centered policies that create small but practical changes to make Gangnam an even better place to live.”

This content was produced with the assistance of AI translation services.