Namyangju City Launches Pilot Operation of Foreign Language Support Service for Unmanned Civil Service Issuance Machines

Namyangju City, Gyeonggi Province (Mayor Joo Gwang-deok) announced on the 6th that it has been operating a foreign language support service on unmanned civil service issuance machines since the 31st of last month.

Operation of Foreign Language Support Service for Unmanned Civil Service Issuance Machines. Provided by Namyangju City

This foreign language support service was established to enhance convenience for various groups such as foreigners and multicultural families and to strengthen accessibility to administrative services.

The foreign language support service is being piloted by first introducing it to the unmanned civil service issuance machine at Dosim Station, supporting four languages: Japanese, Chinese, Vietnamese, and Thai.

When users select their desired language on the first guidance screen of the unmanned civil service issuance machine, the process of issuing civil documents is guided in the selected foreign language, allowing foreigners who are not familiar with Korean to use it easily.

Based on the results of the pilot operation, the city plans to gradually expand the foreign language support service to other unmanned civil service issuance machines.

A Namyangju City official stated, “We are making various efforts to ensure that no one, including multicultural families, the elderly, and people with disabilities, is excluded from administrative services,” and added, “We will continue to do our best to provide inclusive civil services that anyone can easily use.”

This content was produced with the assistance of AI translation services.