Coway Wins 10 Product Awards at '2024 My, AI'
High Customer Satisfaction with AI Features Across All Product Lines
Coway announced on the 23rd that a total of 10 products, including the Icon water purifier series and the Virex smart mattress, received awards in the ‘2024 My, AI’ where consumers directly evaluate the usability of AI functions in products.
Organized by the Korea Management Registrar (KMR), ‘My, AI’ is a consumer survey targeting products or services equipped with AI technology. It evaluates the usefulness and convenience of AI functions based on how much they actually help users in their daily lives, selecting outstanding products accordingly.
The Coway products selected for the ‘2024 My, AI’ include ▲Icon Ice Water Purifier ▲Icon Water Purifier 2 ▲Noble Water Purifier series (3 models) ▲Noble Air Purifier 2 ▲Double Care Bidet series (2 models) ▲Virex Smart Mattress series (2 models), totaling 10 products.
Coway provides lifestyle-customized solutions that help customers form healthy habits through services combining Coway’s unique care services based on AI and IoT (Internet of Things) technologies. Each product line applies a ‘Smart Diagnosis Function’ that autonomously manages the product according to its condition by utilizing AI technology.
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A Coway representative said, “Coway is focusing its research capabilities on providing consumers with customized care solutions and optimized usability through thorough analysis of product usage environments,” adding, “We plan to continue introducing products and services that enhance customer value by further advancing AI technology.”
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