'Listening Heart, Speaking Skills' for Learning Modern Communication

The First Step to Opening Hearts at Work and Home is 'Active Listening'

A communication technique that could be the key to resolving conflicts in modern society has emerged.

‘The Listening Mind, The Speaking Skill’ book cover. Provided by UNIST

‘The Listening Mind, The Speaking Skill’ book cover. Provided by UNIST

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This communication method, proposed by Professor Jeong Doo-young of the Graduate School of Medical Science at UNIST (President Park Jong-rae), is expected to reduce conflicts in workplaces and homes and deepen relationships.

Professor Jeong Doo-young, UNIST. Provided by UNIST

Professor Jeong Doo-young, UNIST. Provided by UNIST

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In his new book, Listening Heart, Speaking Skills, Professor Jeong introduces communication methods. Based on the rich clinical experience of three psychiatrists, this book was published to provide practical help for modern life.


"The core of good conversation is acknowledging the other person's feelings," Professor Jeong emphasized that trust is formed only when one sincerely understands the emotions from the other person's perspective. In particular, he stressed the need for language and social skills training for young people who have difficulty expressing emotions.


The book proposes a '20-minute listening practice,' a method to improve communication skills through the experience of seriously listening to the other person's words. It also adds that careful consideration and empathy are essential when conversing with people who have experienced trauma.


Empathetic conversation is also important in couple counseling. Careful consideration and empathy are essential when talking with people who have experienced trauma. Professor Jeong suggested a customized communication method that reduces psychological distance.


The book emphasizes that language and social skills can be improved through training in any case. It states that language for interpersonal relationships needs to be learned separately, and the skills to exchange thoughts and emotions with others must also be trained.


Listening Heart, Speaking Skills is not just a simple guide to conversation techniques. It covers various communication methods such as how to distinguish good questions from bad ones, conversation styles that follow emotions, and techniques to strengthen emotional exchange.



Professor Jeong said, "True communication begins with understanding and empathizing with the other person's feelings. It will be a key skill to reduce conflicts in workplaces and homes and create a rich life," adding, "I hope this book, based on my experience at UNIST, will be the first step in communication that readers need."


This content was produced with the assistance of AI translation services.

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