After Selection of Kind Drivers in Asan, Public Transportation Inconvenience Complaints Decrease

Buses Down 38.6%, Taxis Down 58.6%

The city of Asan in Chungnam has seen a significant decrease in complaints about bus and taxi drivers after implementing the "Citizen-Recommended Kind Drivers" initiative.

Since March, Asan's selection of kind drivers has allowed citizens to directly recommend drivers via social media, with monthly winners chosen through a joint evaluation with transportation companies. Selected drivers can display a certificate inside their vehicles.

As a result of this initiative, complaints about buses and taxis in Asan have dropped significantly.

According to the city, from March to August this year, the number of bus-related complaints fell from 366 to 264 compared to the same period last year, a 38.6% decrease. Taxi complaints also decreased from 92 to 58, a 58.6% reduction, resulting in an overall average decrease of 42%.

In addition to complaints filed with the city, those submitted directly to transportation companies also decreased by about 30%.

An official from Asan stated, "We will continue to provide friendly service to public transportation users and strive to foster a safe and kind driving environment, encouraging drivers to take pride in their work."

This content was produced with the assistance of AI translation services.