NH Investment & Securities announced that it will revamp its 'Digital Care Service' starting from the 27th to enhance customer demand and content utilization.

NH Investment & Securities, Restructuring Digital Care Service... Enhancing Content Utilization View original image

Customers who apply for the newly revamped Digital Care Service will receive differentiated investment information beyond the existing Digital Care Service (such as direct employee connection service, monthly investment strategies, asset analysis reports, held stock reports, Zoom video seminars). This includes real-time foreign and institutional demand and supply data, the latest small and mid-cap stock reports, real estate and tax letters, which were previously only provided to Digital Care Plus customers. Additionally, customers with assets above a certain threshold will be automatically upgraded to the hybrid total service, Digital Care Plus, receiving additional loyalty services such as investment briefings, golf lessons, birthday services, and cashback coupons.


Furthermore, on the 28th, NH Investment & Securities will hold a private golf lesson event for Digital Care Plus customers, and on the 30th, a Zoom video seminar titled "Chart Breakout Trading Secrets" will be conducted for Digital Care Service customers. Especially, the newly introduced Zoom video seminars this year have been generating significant customer satisfaction through real-time communication on new topics centered around customer demand every month.


In the second half of the year, investment briefings themed on the outlook for 2025 and public Zoom seminars on promising Exchange-Traded Funds (ETFs) are also planned, continuously leveling up the Digital Care Service to support customers' successful investments.


The Digital Care Service is provided free of charge and can be subscribed to via the QV Mobile Trading System (MTS), visits to each branch, or by phone.



Kim Bong-gi, Head of Customer Management Division at NH Investment & Securities, said, "By expanding this Digital Care Service as a universal service for individual customers, we will do our best to become a sincere investment partner along with customer satisfaction, and we hope to provide smart investment insights in these volatile market conditions."


This content was produced with the assistance of AI translation services.

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