Yongsan-gu Expands 'Support for Identifying Vulnerable Households'... Collaboration with Licensed Realtors

'Administrative Welfare Assistants' Identify Welfare Blind Spots
Discovering At-Risk Households and Linking Two Families to Customized Support Programs

Yongsan-gu signed a business agreement with the Korea Association of Certified Realtors last April to establish a network for discovering reclusive individuals and households in crisis. On that day, Park Hee-young, Mayor of Yongsan-gu (left in the photo), presented a certificate of commendation to Kim Yoon-sook, head of the Yongsan-gu branch of the Certified Realtors Association. Provided by Yongsan-gu.

Mr. A, a household at risk of eviction from their residence, was unable to find a new home with existing welfare benefits. An 'Administrative Welfare Helper' who understood Mr. A's difficult situation informed the district office, and Yongsan-gu expanded support by linking customized support projects to help relocate the household.

Yongsan-gu, Seoul (District Mayor Park Hee-young) announced on the 22nd that it has identified nine at-risk households within six months since launching the project “Building a Network to Discover Reclusive and At-Risk Households with Licensed Real Estate Agents.”

The district linked two of these households to customized support projects and plans to expand next year’s initiatives to provide more welfare support to at-risk households in blind spots of welfare.

Due to rapid social and family structure changes such as the increase in single-person households and aging population, new types of welfare blind spots like isolation, reclusion, and solitary death have emerged as social issues. To address these problems, the district designated licensed real estate agents working on the front lines of the local community as 'Administrative Welfare Helpers' and is building a social safety net through public-private cooperation.

When licensed real estate agents in the district discover suspicious households during property consultations or site visits, they report the information to the Real Estate Information Division to request assistance. Upon receiving the information, the district office’s Real Estate Information Division connects these households to six support departments responsible for single-person households and housing-vulnerable groups in Yongsan-gu and Seoul, as well as to the local community service centers of their residences to provide help.

The district is currently implementing ▲Safe Lease Contract Assistance Service for Single-Person Households (Real Estate Information Division) ▲Installation Support for Safety Door Guards for Single-Person Households (Women and Family Division) ▲Survey on Socially Isolated Single-Person Households (Welfare Policy Division) ▲Smart Plug Support (Welfare Policy Division) ▲Psychiatric Specialist Counseling ‘Blue Mailbox’ (Health Management Division). Seoul City is promoting ▲Support Project for Isolated and Reclusive Youth (City Future Youth Planning Team) ▲AI Check-in Service (City Socially Isolated Household Support Center).

District Mayor Park Hee-young said, “Care from neighbors for those living alone is essential,” adding, “I hope licensed real estate agents actively working as Administrative Welfare Helpers will enable faster and more thorough discovery of welfare blind spots.”

This content was produced with the assistance of AI translation services.