Opening of Customer Support Center at Sangbong Food Alley Shopping District in Jungnang-gu

95.05㎡ Area, Customer Lounge, Restrooms, Resident Shared Spaces Created
Providing Various Information and Handling Customer Complaints within the Shopping District

Jungnang-gu (Mayor Ryu Kyung-gi) opened a Customer Support Center in Sangbong Food Alley, the first alley-type shopping district in Jungnang-gu, on the 27th, and officially began its operation.

The district was selected for the Seoul Metropolitan Government's public project, the "Seoul Traditional Market Facility Modernization Support Project," securing a project budget of 434 million KRW to promote the establishment of the Customer Support Center.

This initiative aims to enhance convenience for customers visiting the alley-type shopping district and strengthen communication with local residents.

The newly opened Sangbong Food Alley Customer Support Center spans 95.05㎡ (approximately 29 pyeong) and is equipped with a customer rest area, restrooms, and shared spaces for residents, allowing visitors to use the facilities more conveniently. Through the Customer Support Center, the district plans to operate various programs such as consulting, marketing support, and customer service training necessary for managing the alley-type shopping district.

In particular, the Customer Support Center will provide various information about the shopping district, receive and address customer complaints, and aim to increase visitor satisfaction.

Additionally, it will serve as a space to support or host various events and activities, playing a significant role in the development and growth of the shopping district and fostering coexistence with residents.

Kwack Jong-il, the head of the merchants' association, expressed gratitude for Jungnang-gu Office's project support, stating, "The long-awaited projects desired by the merchants are progressing smoothly one after another, leading to high satisfaction among merchants," and expressed determination to become a representative alley-type shopping district of Jungnang-gu that coexists with residents.

Ryu Kyung-gi, Mayor of Jungnang-gu, said, "I sincerely hope that the opening of this Customer Support Center will play an important role in improving the quality of life for local residents and brightening the future of alley-type shopping districts," adding, "We will continue to provide unwavering support to enhance convenience for customers using the alley-type shopping districts."

This content was produced with the assistance of AI translation services.