'Timeff Incident' Related 'Refund Pretending Scam' Attempt... Consumer 'Caution' Alert

Financial Supervisory Service Confirms Signs of Phishing Page Access Inducement
Avoid Phone Calls or Text Messages from Unverified Sources

E-commerce company TMON and WEMAKEPRICE are experiencing a delay in payment settlements, and amid this situation, cases of fraud attempts such as requesting personal information under the pretext of refunds and inducing the installation of malicious apps have occurred, prompting the Financial Supervisory Service (FSS) to issue a consumer 'caution' alert on the 2nd.

According to the FSS, fraudsters are imitating refund forms of e-commerce companies like TMON to induce victims to enter their personal information and purchase details, thereby stealing personal information. Based on the stolen victim information, fraudsters are demanding money under the pretext of compensation or refunds, raising concerns about secondary damage to consumers.

In particular, there have been confirmed cases of smishing distribution disguised as refund applications and customer information transfers, as well as phishing page access inducements using product shipment as bait.

An FSS official stated, "Through smishing, malicious apps may be installed and executed on smartphones, potentially leaking various sensitive information such as device information, contacts, and financial information stored on the smartphone," and emphasized, "Through phishing pages, information such as IDs and passwords entered on the page may be exposed to fraudsters, leading to secondary damage such as unauthorized financial transactions."

Accordingly, the FSS urged consumers to always be suspicious of text messages inducing refunds and to inquire about refund-related matters with the Korea Consumer Agency, the FSS, or card companies.

An FSS official advised, "Currently, TMON and WEMAKEPRICE do not accept refund requests via text messages, so any text messages inducing refunds should be suspected unconditionally," and added, "In case of fraud damage, please promptly request a payment suspension."

This content was produced with the assistance of AI translation services.