"Formation of Government-Local Governments-Public Officials Union Council to Prevent Malicious Complaints"
Production of Promotional Materials for the 'Creation of a Proper Civil Petition Culture'
To prevent malicious civil complaints and protect public officials, the central government, local governments, and public officials' unions have formed a consultative body.
On the 8th, the Ministry of the Interior and Safety held the first meeting of the 'Consultative Body for Establishing a Proper Civil Complaint Culture,' chaired by Vice Minister Ko Gi-dong.
The consultative body was established as a follow-up measure to the 'Measures to Prevent Malicious Civil Complaints and Strengthen the Protection of Civil Complaint Officials' announced by the government in May. It consists of central government ministries such as the Ministry of the Interior and Safety, the Anti-Corruption and Civil Rights Commission, the Ministry of Personnel Management, local governments, and public officials' unions.
Going forward, the consultative body plans to gather field opinions and share best practices to establish a culture of mutual respect between complainants and civil complaint officials. Discussions will also cover legislative amendments, institutional improvements, and cooperation methods among agencies.
At this meeting, the progress of the 'Measures to Prevent Malicious Civil Complaints and Strengthen the Protection of Civil Complaint Officials' was presented, and promotional materials to foster a culture of mutual respect in civil complaints were unveiled. Actress Kim Min-jung participated in creating posters, call connection tones, and videos for promoting the improvement of civil complaint culture.
The posters and call connection tones conveyed the message, "A culture of mutual respect in civil complaints leads to better civil complaint services." The promotional video expressed the emotions of civil complaint officials suffering from malicious complaints, raising awareness about malicious complaints and emphasizing participation in creating a mature civil complaint culture.
The Ministry of the Interior and Safety plans to distribute the promotional materials produced this time through civil complaint offices nationwide and public institution SNS channels both online and offline. An online event will also be held to increase public awareness of establishing a proper civil complaint culture.
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Vice Minister Ko said, "We will strive to improve the system so that citizens can use civil complaint services conveniently and stably, and to create an environment where civil complaint officials can work with peace of mind without worrying about malicious complaints."
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